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 InfoWorld Gripe Line by Ed Foster

Trapped in an endless price-guarantee loop
Unable to join the global yodel
Sixty days hath November....
Reader challenge: Write your gripe
MPC: Going, going, gone
All is not peachy at Apple store
Virtual vaults made from straw and twigs
To upgrade or to replace?
A readers gets someone else's tax info
When paranoia isn't enough
Will the cable guy break my computer?
Tied to the Twitter listening post
When vendors go bust
Sidestepping pay-to-play phone support
Follow your cable company on Twitter

Comcast Technician-- ZzZzzZZZz

Comcast Technician-- ZzZzzZZZz
Posted by: slade on 2006-10-23



This technician was fired after this video got posted on YouTube.  One has to wonder how many memos and meetings and managers it takes to respond to something like this once it gets momentum.  If only companies made an honest attempt to actually improve their service, rather than concentrating effort on putting out big fires...

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